Privacy Policy – EdmontonPro.ca

Last updated: Dec 2025

Edmonton Pro Ltd. (“we”, “our”, “us”) operates the website EdmontonPro.ca.
We are committed to protecting your personal information and ensuring your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we protect it in accordance with Alberta’s Personal Information Protection Act (PIPA) and Canadian privacy guidelines.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

1.1 Personal Information

Collected through forms, quotes, or service requests:

  • Name
  • Phone number
  • Email address
  • Address or project location
  • Messages or details about your service request

1.2 Automatically Collected Data

Collected through cookies, analytics tools, and your browser:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the website
  • Referral links

1.3 Payment Information

If payments are processed through third-party platforms, we do not store credit card information on our servers.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To respond to service inquiries and provide quotes
  • To schedule appointments and deliver home renovation or safety upgrade services
  • To improve website performance and user experience
  • To send important updates or service-related communications
  • For internal business operations and analytics
  • To comply with applicable laws and regulatory requirements

We do not sell or rent your personal information.

3. Cookies & Tracking Technologies

We use cookies and analytics technologies to:

  • Remember your preferences
  • Improve loading speed and user experience
  • Analyze website traffic and performance

You may disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We may share your information only in the following situations:

  • Service Providers: Contractors or partners who assist in delivering renovation or safety services
  • Analytics & Performance Tools: Such as Google Analytics
  • Legal Requirements: If required by law, regulation, or legal process

We do not share personal information for advertising resale purposes.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of data transmission over the internet is 100% secure.

6. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.

7. Access & Correction of Personal Information (PIPA Rights)

Under Alberta’s Personal Information Protection Act (PIPA), you may request:

  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete information

To make a request, contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to fulfill service purposes and legal obligations.

9. Children’s Privacy

Our website and services are not intended for children under 16 years old.
We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to request access/corrections to your personal information, please contact:

Edmonton Pro Ltd.
Email: info@edmontonpro.ca
Website: www.edmontonpro.ca